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FAQs

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Our current turnaround time for STANDARD orders is approx. 10-15 working days from the date your order has been confirmed & paid for.

BESPOKE orders will take longer depending on the order itself. (E.g. extra time taken to source fabric, cut bespoke patterns etc.)

Once items are made they are posted First Class.

UK DELIVERY: 1-2 DAYS

INTERNATIONAL: 4-12 DAYS

|| Rush orders can be arranged. Please select the EXPRESS delivery option at the checkout, or please contact us directly for a specific date. ||

DO YOU DO RETURNS?

Due to the fact that all of our items are made to order, we DO NOT accept returns.

DO YOU DO REFUNDS?

Again, because we offer a made to order service we DO NOT offer refunds.

DO YOU DO CUSTOM ORDERS?

We offer an EXCLUSIVE BESPOKE DESIGN SERVICE, where we can make any of our collection items in a fabric/pattern of your choice. We can also create completely new garments for you, however please be aware that bespoke garment orders will take longer than standard orders, and that fittings may be required depending on the type of garment ordered.

|| Please also note that submitting your bespoke enquiry does not automatically confirm your order. A member of our team will contact you personally to confirm. ||

WHAT IF MY ORDER DOESN’T FIT?

We offer a made to measure service to ensure perfect fitting garments; the more measurements you provide us the better the finished fit will be. However in the rare event that your order does not fit we are willing to offer an exchange to the same value or more.

Note: We can only offer an exchange if you ordered one of our standard sizes and didn’t enter any specific measurements.